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Rest assured with TranBay—managing your product attributes is as effortless as spreading butter on toast. We offer comprehensive insurance coverage for all products, protecting against war, ship accidents, and customs clearance risks.
We're at the cutting edge of the logistics industry, equipped with extensive knowledge of legal regulations and customs qualifications in key markets. Our fully compliant operations and expert customs clearance agents ensure the secure and lawful transport of products across the globe.
With 8 years of experience in international logistics, we at TranBay have mastered the track like seasoned marathoners, treating each customer's product as vital to our ongoing success.
TranBay provides comprehensive compliance testing recommendations for sensitive products such as children's goods and medical supplies, aligning with destination country regulations. This includes qualifications, certificates, and document reports required by various e-commerce platforms including Amazon.
In addition to thousands of partner factories, TranBay collaborates with over a hundred laboratories and professional customs brokers, establishing a robust system for sensitive goods transport. These tests, costing a few hundred dollars, significantly mitigate customs risks and ensure transportation legality over extended periods.
This means we can conduct any necessary tests and certifications on your behalf.
Let me give you an example. Let's say you've asked several freight forwarders, "Can I ship this shampoo?" The agent might ask, "Does it contain alcohol? Do you have an MSDS? Are you the brand owner? We'll need FDA, CPSC, or other lab reports or certificates." But, as a small-scale wholesaler, you obviously don't have those documents. That's when you should think about TranBay's Sensitive Goods Transport service. Our lab has the necessary qualifications to provide any certificates you need, and as the consignee, TranBay handles customs clearance and can offer duty-paid delivery services. So, no more worrying about customs issues. Choose us and save a ton on product certification costs.
Yes, we offer 24/7 live support, so no matter what time it is—even in the middle of the night in China—we’ve got someone on duty ready to help. Whether you need a quote, want to track your shipment, or even need to escalate an issue with one of our sales reps, just give us a call on our international hotline: +8615377327800, or shoot us an email at info@tranbay.cn. We guarantee a response within 2 hours. Trust me, a responsible freight forwarder should be doing this, and we’re proud to be one of them.
Yes, you're fully covered with insurance. No matter where an issue occurs along the way, as long as you don't receive your inventory safe and sound, we've got you covered for compensation. Whether it's customs rejecting the safety of your goods or UPS losing your shipment, we'll make sure you're compensated. So, don't worry—your goods are in good hands!
Yes, shipping sensitive goods will be more expensive than regular cargo. This is because we need to use an importer with the proper qualifications in the destination country to clear customs for your goods. For example, you can’t just claim you’re a clothing company importing ventilators from China to the US—that won’t fly. Plus, we need additional lab testing to ensure your product is safe and not a prohibited item. That said, the shipping cost for sensitive goods is typically 20%-50% higher than regular cargo. For small e-commerce sellers, this extra cost is still much more affordable than paying for the necessary certifications and lab testing for the product.
Yes, while we don’t offer lab services separately, we can absolutely assist you with this. Whether you need a CPC certificate, FDA certificate, CPSC report, MSDS, or others, we can help. The fees are generally in line with market rates. Once you’ve got the necessary certifications, your goods will be shipped at regular cargo rates—so in the end, it’s even cheaper for you.
In international logistics, goods are classified into three categories: ordinary, sensitive, and prohibited. While prohibited goods cannot be shipped, distinguishing between ordinary and sensitive goods is crucial to avoid errors and ensure smooth transportation.
Sensitive goods are items that require special handling and inspection due to their nature or regulatory requirements. They often include:
Biological items: Such as animals, plants, and products derived from them.
Consumables: Food, beverages, and alcohol that may have specific storage and transportation needs.
Special materials: Certain minerals, chemicals, and cosmetics that could pose risks if not handled properly.
Other regulated items: Fireworks, lighters, and wooden products, which might have specific shipping regulations.
Dangerous goods are items that pose significant risks during transport due to their hazardous properties. These goods need careful handling and adherence to safety regulations. They can include:
Explosive items: Such as fireworks and certain chemicals.
Flammable substances: Including gases and liquids like paint and fuel.
Toxic and corrosive materials: Such as pesticides and acids.
Radioactive materials: Items that emit harmful radiation.
Miscellaneous dangerous items: Batteries, bleach, and other everyday products that can be hazardous.
